Privacy Policy

Last updated: December 14, 2024

1. Introduction

This privacy policy ("Policy") describes how MAI Chat ("Company", "we", "us") collects, uses, and shares personal information of users of our application and website at mai-chat.com (the "Site" and "Services"). By using the Site or Services, you accept the practices described in this Policy.

2. Your Privacy is Our Priority

🔒 Your Chats Stay on Your Device

We do not store your chat conversations on our servers. All chat messages are stored locally on your device using browser storage or device storage. This means your conversations remain private and under your control at all times. We cannot access, read, or analyze the content of your chats.

3. Information We Collect

We collect limited information to provide our services:

  • Account Information: Email address and name when you create an account
  • Payment Information: Processed securely through our payment provider (RevenueCat/Stripe)
  • Usage Data: Anonymous usage statistics to improve our service (message counts, model preferences)
  • Device Information: Device type and operating system for app optimization

4. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Services
  • Process payments and subscriptions
  • Send important service updates
  • Improve our application and user experience
  • Respond to support requests

5. Third-Party AI Providers

When you use our Service, your messages are sent to third-party AI providers (such as OpenAI, Anthropic, Google, Meta, and Mistral) to generate responses. These providers have their own privacy policies. We route your requests through our servers but do not store the content of your messages. Please review the privacy policies of the AI providers you interact with.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. All data transmission is encrypted using TLS/SSL. Your chat data, stored locally on your device, is protected by your device's security features.

7. Your Rights

You have the right to:

  • Access your personal data
  • Delete your account and associated data
  • Clear your local chat history at any time
  • Export your data
  • Opt out of marketing communications

8. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@mai-chat.com